User Impersonation


User impersonation is a powerful feature allowing you, if you're logged in as  user with super-administrator role, to impersonate any other registered user.

This means that, once you start the impersonation, you will be able to observe the system exactly as the user you're impersonating, allowing you to handle support requests with ease, among other things.

Table of Contents
  1. How to Impersonate a User
  2. How to Stop Impersonation?

How to Impersonate a User

  • In Users module select a user from a list in the tree menu.
  • Click the "Impersonate User" button in the form action bar

How to Stop Impersonation?

  • Click the 'Stop impersonating user' menu option in the bottom left corner of the screen.
  • If your navigating the Users module page on a mobile device, you can access the 'Stop impersonating user' menu option in the mobile menu from the page header.

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